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MagiCure for Helpdesk Professionals

The Business Reality

Business continuity is the key to any organization’s success. Especially in today’s today's economy, such continuity is critically dependent upon the IT organization and the systems and networks it supports. However, IT faces the challenge of balancing this challenge with the reality of reduced IT budgets, increased infrastructure complexity, and end-user demand for higher availability and improved service levels.

In addition, the current situation of frequent virus attacks and pervasive software bugs is forcing vendors to issue software patches at a dramatically increased rate. Patch management challenges - coupled with end-user-driven problems - make ensuring PC systems availability and timely problem resolution an enormous challenge for most IT organizations.

The MAGICURE Difference

MAGICURE offers a completely new – and patent pending – approach to PC system recovery and configuration management which can significantly lower PC support costs and reduce end-user downtime. MAGICURE enables both local and remote restoration of a PC to a desired working state (including operating system, applications, data and user settings). And it does this within the time it takes to reboot the PC - even with a failed operating system or a corrupted registry. This is a capability unparalleled in the industry!

With MagiCure, Help desk technicians can now:

  • Restore PCs to a desired working state within a single boot cycle; compare this to the hours it takes using conventional technologies.
  • Restore PCs back a proper operating state - even with a failed operating system or a destroyed registry - with virtually no loss of data..
  • Enable users to maintain, and rapidly move between, separate system configurations for different purposes.
  • Allow users to maintain and rapidly move between separate system configurations for different uses.

KEY BENEFITS

  • Reduced overall PC support costs and increased Helpdesk staff productivity.
  • Reduced end-user downtime and productivity losses associated with lack of system availability and/or data re-creation due to system failures
  • Reduced risk of roll-out problems and end-user downtime in the event of failed patches
  • Maintained business continuity and data protection in the event of successful virus intrusions
  • " Dramatic improvement of customer satisfaction levels by providing new levels of systems availability, troubleshooting, and problem resolution timeframes

PACKAGE

CAPABILITIES

Components

  • MAGICURE Professional
  • MAGICURE Remote Management Console

Client

  • Provides unlimited selectable recovery points (MAGICURE snapshots)
  • Delivers instantaneous access to multiple system configurations and saved PC states
  • Rapidly mounts a virtual drive to facilitate data recovery in the event of a system failure or virus infection
  • Locks and retains the “installation” configuration thus eliminating the need for a gold disk
  • Provides flexible scheduling capability: automatic, manual, or forced
  • Operates in stand-alone mode, or through a network via the MAGICURE Management Console

Management

  • Remotely updates, restores, and configures all network PCs with MAGICURE Standard or Professional clients
  • Provides management access control
  • Components run as services
  • Delivers dynamic port configuration
  • Includes separate management and server modules
 
MagiCure Professional
Make Your PC Crash-proof with Magicure Professional, the next generation Restore-To-Repair software that can instantly undo all your PC problems.
License: Free to try
Version: 9.0
Limitations: 14-day trial
Price: $69.00
OS: XP, Vista,
Windows 7

Free Trial

Buy Now



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Reduced Support Costs

PC System Failure without MagiCure

IT Costs:

  • $35/hr/support technician
  • 2 hrs to re-image PC

End-User Costs:

  • $35/hr/end user
  • 2 hour productivity loss
  • + any revenue loss
  • + any lost data creation cost

PC System Failure with MagiCure

  • PC back in operation in < 5 minute
  • Minimal IT costs
  • Minimal end user productivity loss
  • Minimal impact to revenue
  • Minimal, if any, data loss